Many people are facing issues because of fake online ticket refund scams and the IRCTC has warned everyone about these fake ads that can steal confidential information under the pretense of being an IRCTC website. People seem to be searching for ticket refunds on Google which is directing them to fake IRCTC websites which ask for their personal details and banking information.
IRCTC Fake Website Issue – What You Should Know
The Google search fraud websites issue has been around for years and even after repeated pleas the company finds it hard to tackle this menace. IRCTC has realised the severity of the issue and shared this warning through its social handles recently. “To avoid falling victim to such scams, users are advised not to look for IRCTC customer care numbers through social media or search engines,” the IRCTC points out about these issues.
IRCTC is used by millions to book tickets online but if there is an off chance that your train gets cancelled or you had to change the travel date, the platform lets you seek refunds. For this process, IRCTC has a proper system in place which includes contacting the body through its website/app or you can even email and call their official support number.
IRCTC Official Contact Details To Use For Ticket Refunds
IRCTC in its security memo has shared the vital details that are the best way to contact the railway agency to get ticket refunds.
-Contact Us section on the #IRCTC website or app.
-Email us at care@irctc.co.in
-Call 14646 for official support
So, the next time you plan on asking IRCTC for a train ticket refund, make sure to use these channels to contact them.
